Invite your friends and get 200 points
How it works?
Refer a friend
Share your invitation code.
Find your referral code on your Account Dashboard or My Referrals page.
They create an account
Your friend enters your referral code when signing up on Ploom.
Share your referral code with adult nicotine product user friends. Ask them to enter your code when creating a Ploom account, when making their first purchase, or on their Account Dashboard.
They complete their first transaction
When your friend places their first order that includes a Starter Bundle, you earn 200 points and they earn 10 AZN discount!*
*Referral points will be credited 14 days after your friend’s purchase is completed. Please note that if the purchase is returned, the points will not be credited.
*Must be an adult nicotine product user
Unlock referral bonus rewards
On top of the 200 points you receive for each friend* you successfully refer, you can also earn bonus points as you hit referral milestones.
Refer 5 friends: +200 bonus points
Refer 10 friends: +400 bonus points
Refer 15 friends: +600 bonus points
To learn more about our referral program's milestones, please visit the FAQ.
*Must be an adult nicotine product user
What can I use my points for?
You can redeem the points you have earned for a range of rewards we provide.
Help adult nicotine product user friends discover heated tobacco
Share your code and make your adult nicotine product user friends' first Ploom purchase even more of a pleasure. They'll get 10 AZN off their first purchase when their order contains a Ploom device or Starter Bundle and you'll get 200 points as a thank you.
Top 5 Club FAQ
Ploom Club is a loyalty program designed for Ploom users, offering exclusive benefits, rewards, and personalized offers.
You can join Ploom Club by simply registering on the official website or at designated physical locations.
As a Ploom Club member, you’ll unlock exclusive offers and promotions, earn points, and redeem them for rewards tailored to every taste.
You earn 200 points for each successfully referred friend. In addition, you can earn extra bonus points when you reach certain referral milestones.
Invite 5 friends: extra 200 bonus points
Invite 10 friends: extra 400 bonus points
Invite 15 friends: extra 600 bonus points
You can invite up to 25 friends in total. After reaching 15 successful referrals, points will be calculated in the standard way. This means that after the 15th referral, you will receive only 200 points for each successfully referred friend, and no additional bonus points will be added.
You can buy Ploom products online through the official Ploom website and at authorized physical retail locations like supermarkets, shopping malls, pop-up stores or via Wolt delivery service. Additionally, you can redeem your collected points for a selection of virtual rewards available on the official website.
If you have rewards club questions to reach out to us at support@ploom.az and someone will be able to help you Monday to Friday 10AM-10PM and Saturday to Sunday 10AM-6PM.
