Ploom Online Order

Want to experience Ploom but don’t have time to visit the store? We have a solution for you! For your convenience, we simplified the online order process and made delivery easier and more accessible.

You can get Ploom products with just a few clicks, without leaving your home. Plus, in Baku, Sumqayit, and Absheron areas, we offer fast delivery right to your door.

You make the choice, and we will take care of the rest.

We measure customer satisfaction not only by product quality but also by the speed and convenience of our service. Your comfort is as important to us as the quality of our products.

Ordering online takes just 4 simple steps. Let’s take a look at these steps.

Ploom products are intended only for individuals over 18 years of age. That’s why the ordering process begins with transparent and secure identification.
Our website is integrated with the SIMA system. By entering the series number and FIN code of your ID card, you can complete age verification in seconds.

No need to upload any documents or complete physical verification—the entire process is fully online.
Your personal information is fully protected in accordance with safety and privacy standards.

One of Ploom’s standout features is the freedom to personalize your choices. The device is currently available in 5 different colors. Whether you prefer minimalist design or something more vibrant, there’s an option for every taste.

In addition, you’re free to add as many of the 7 available tobacco stick flavors to your cart as you like.

Don’t forget to check out our Ploom accessories section, where you’ll find cleaning tools, stylish covers, and more for your device.

Once you’ve made your selections, click the cart icon in the top right corner of the site.
Review your products one last time and hit the “Complete Order” button.

Next, enter your contact details and delivery address. Once everything is confirmed, click “Place Order” to finalize.

We start preparing your order the moment your payment is confirmed.

The payment process is 100% secure, and your data remains confidential.

You’re now just one step away from experiencing the next-generation tobacco experience!

Once your order is confirmed, our logistics team immediately gets to work, and on average, your products will be delivered within 1 hour.

Delivery time may vary depending on your location.
Delivery times may vary by area. Deliveries in Baku, Sumgayit, and Absheron are free for orders over 35 AZN.

Just one call and all your questions will be answered.

If you experience any technical issues, confusion during the ordering process, or simply have a question, our call center at *9010 is here for you every day.

Our team will provide detailed information about your order status, delivery time, and product options.

Starting your Ploom experience with us is both fast and hassle-free.

Order your Ploom products online, enjoy the convenience of fast and free delivery, and save your time and energy.