How can we help you?
Does Ploom X have a warranty?
Yes - Ploom X Advanced comes with a 12 months warranty.
You can find your warranty terms and conditions online. If you're using Ploom X Advanced normally and experience any issues, you should be covered. Get in touch and our Ploom Care Team will be able to help.
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Contact usAre you over 18?
Only existing adult smokers in the Azerbaijan are permitted access to this website and to Ploom products.
Ploom products are not smoking cessation aids, and like all tobacco products, are not risk free.
Our sticks, for use in combination with Ploom devices, contain tobacco and nicotine. These products are not risk free and are intended for existing adult smokers or vapers only. Please note, we will need to confirm your age during the checkout process.
For more information please visit the Terms of Use page.