How can we help you?
How long will it take to charge my Ploom X Advanced fully?
If you're charging Ploom from empty using the wall adaptor and USB cable provided, it'll take at least 90 minutes.
You can see your charging progress via the LED lights. Once all the lights are lit up, your Ploom is almost fully charged. Once the battery is fully charged, the lights will turn off.
If you're still not sure how to charge your Ploom, you can watch our video.
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Contact usAre you over 18?
Only existing adult smokers in the Azerbaijan are permitted access to this website and to Ploom products.
Ploom products are not smoking cessation aids, and like all tobacco products, are not risk free.
Our sticks, for use in combination with Ploom devices, contain tobacco and nicotine. These products are not risk free and are intended for existing adult smokers or vapers only. Please note, we will need to confirm your age during the checkout process.
For more information please visit the Terms of Use page.